Big Time JDM Shipping Policy
At Big Time JDM, we strive to ensure that your high-performance JDM engine reaches you securely and in a timely manner. Please review our shipping terms carefully before placing an order.
Shipping Process
Once your order is confirmed, our team will carefully prepare and package your engine or parts for shipment. We work with trusted shipping partners to ensure that your order is delivered safely. Orders typically ship within 3-5 business days after confirmation, though some items may require additional processing time based on availability.
Shipping Costs
Shipping costs are calculated at checkout based on the destination, size, and weight of the items in your order. For larger or heavier items such as engines, we provide a detailed shipping quote before processing the order.
Delivery Time
Delivery times will vary depending on your location. Most domestic orders are delivered within 5-10 business days after shipment. For international orders, shipping times may vary, and customs clearance may cause delays.
International Shipping
We proudly ship worldwide. However, please note that international customers are responsible for any import duties, taxes, or customs fees that may apply in their country. These fees are not included in the shipping cost provided by Big Time JDM.
Shipping Damages
In the unlikely event that your order arrives damaged, please contact us within 48 hours of receiving the shipment. We will assist you in filing a claim with the shipping carrier and ensure that any issues are resolved promptly. Be sure to keep all original packaging as it may be required for the claim.
Tracking Information
Once your order has shipped, you will receive a tracking number via email so you can monitor the progress of your shipment.
Contact Us
If you have any questions or concerns about your order’s shipping status, feel free to reach out to our customer service team at [email protected]. We’re here to help!
